Privacy Policy

1. Introduction

At SoftwareLinkers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Business information and registration details
• Payment information for billing purposes
• Account credentials and authentication data

2.2 Usage Data

We collect information about how you use our services:

• Message logs and communication data
• Device information and IP addresses
• Access logs and usage statistics
• WhatsApp API usage metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our WhatsApp Business API services
• Process payments and manage billing
• Send service-related notifications and updates
• Monitor usage and improve our services
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Message data is typically retained according to your account settings and applicable regulations.

7. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain data processing
• Data portability

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Please refer to our Cookies Policy for detailed information about our use of cookies.

9. Third-Party Services

Our services integrate with WhatsApp and other third-party platforms. Please review the privacy policies of these services as we are not responsible for their data practices.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@softwarelinkers.in
• Phone: +91 8920829432
• Address: Vrindavan Garden Sahibabad, Ghaziabad Uttar Pradesh, India